Hotel Puerto Palace - Puerto de la Cruz (Tenerife)

$$$$||View on mapPuerto de la Cruz (Tenerife), SpainDoctor Cobiella Zaera, S/N, Puerto de la Cruz (Tenerife), Spain, 38400|
8.6
Great
|75 photos
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Rooms and Guests2 Guests, 1 room
Hotel Puerto Palace - Puerto de la Cruz (Tenerife)
Doctor Cobiella Zaera, S/N, Puerto de la Cruz (Tenerife), Spain, 38400·View on map
$$$$
Overall Score
Great
8.6Great
Staff9.1
Cleanliness8.9
Comfort8.9
Facilities8.7
Value for money8.5
Who stays here
Couples48%
Families27%
Solo18%
Groups7%

Overview

Overall Score
Great
8.6Great
Staff9.1
Cleanliness8.9
Comfort8.9
Facilities8.7
Value for money8.5
Who stays here
Couples48%
Families27%
Solo18%
Groups7%

4-star family-friendly hotel in Puerto de la Cruz with a unique rooftop naturist terrace and two swimming pools

Pools & Gardens

Hotel Puerto Palace offers two outdoor swimming pools, one of which is a natural pool with a built-in waterfall and adjacent children's pool. Two outdoor whirlpools are located near the main pool, while the rooftop features a naturist terrace (18+) with its own pool and whirlpool, a rare find in the area. The hotel's 8000 m2 of panoramic gardens include sun loungers, umbrellas, and plenty of shaded corners to relax.

Rooms & Suites

All 271 guestrooms at Puerto Palace come with a private balcony and views of the Atlantic or Mount Teide. Family rooms sleep up to four, and each unit includes satellite TV with international channels, a mini-fridge, and a safety deposit box (available for a daily charge). Bathrooms are equipped with hairdryer, make-up mirror, and either a bathtub or shower.

Dining & Entertainment

The hotel's buffet restaurant serves breakfast and dinner with live cooking stations and a rotating selection of local and international dishes. For lunch, the poolside terrace and bar offers an à la carte menu including pizzas, burgers, and salads. Every evening the hotel bar features live music or shows, and a daily happy hour runs from 5:00 pm to 6:00 pm with buy-one-get-one-free drinks.

Wellness & Activities

Hotel Puerto Palace provides complimentary access to wellness and fitness classes, including aqua aerobics and yoga. Guests who want a full workout can use the separate gym located on the grounds for €7 per day, which also offers personal training sessions. The hotel also has a sauna, solarium, and a spa with massage and beauty services (payable).

Business & Family

Business travelers have access to six meeting rooms equipped with fax/photocopying services and full-day conference packages. Families benefit from a children's playground, mini-golf, board games, and a dedicated kids' pool with toys. A free shuttle bus runs from the hotel to the center of Puerto de la Cruz and the bus station, making it easy to explore without a car.

  • Location: Quiet residential area, 10-minute walk from Playa Jardín and downtown
  • Pools: Two outdoor pools including a natural pool with waterfall, plus two whirlpools
  • Unique Amenity: Rooftop naturist terrace (18+) with its own pool and whirlpool
  • Rooms: Family rooms sleeping up to four, all with private balcony and mini-fridge
  • Dining: Buffet restaurant with show cooking, poolside à la carte lunch, and nightly live music at the bar
  • Business: 6 meeting rooms with full-day conference packages available
  • Activities: Complimentary mini-golf, tennis, table tennis, evening entertainment, and walking tours

Licence number: 19056

Good to know
Check-in/Check-out
from 16:00-23:30
until 12:00
Amenities
Wireless internet is available in the entire hotel for free.
Other information
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Portuguese
Building
Number of floors:4
Number of rooms:54
Former name
Sol Puerto De La Cruz Hotel
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Standard King Suite
  • Max:
    2 persons
  • Bed options:
    1 King-size bed
Suite
  • Max:
    4 persons
Elegant Double Room
  • Max:
    2 persons
  • Bed options:
    1 King-size bed
Show 5 more room typesLess

Facilities

Main facilities

Wi-Fi
Parking
Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

Food/ Drinks

Poolside snack bar

Restaurant

Welcome drink

Snack bar

Shuttle

Shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Heated swimming pool

Sports & Fitness

  • Fitness centre
  • Diving
  • Hiking
  • Cycling
  • Tennis court
  • Badminton
  • Table tennis
  • Mini golf
  • Sports trainer
  • Aerobics
  • Fishing

Services

  • Shuttle service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Board games
  • Children's pool
  • Children's play area
  • Toys
  • Game room

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Solarium
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Beauty treatment
  • Massage
  • Open-air bath
  • Public Bath
  • Pool with view
  • Shallow end
  • Make up services

Room view

  • Sea view
  • Pool view

Room features

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Terrace
  • Garden furniture

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show all facilitiesHide facilities

Essential information about Hotel Puerto Palace

💵 Lowest room price 39 £
📏 Distance to centre 800 m
✈️ Distance to airport 27.8 km
🧳 Nearest airport Tenerife Norte, TFN

Location

Doctor Cobiella Zaera, S/N, Puerto de la Cruz (Tenerife), Spain, 38400
Address
The address has been copied.
Doctor Cobiella Zaera, S/N, Puerto de la Cruz (Tenerife), Spain, 38400
Map view
Doctor Cobiella Zaera, S/N, Puerto de la Cruz (Tenerife), Spain, 38400
  • City landmarks
  • Nearby
  • Restaurants
Park
Parque Taoro
480 m
38400 Puerto de la Cruz
Hornos de Cal Puerto de la Cruz
280 m
Park
Carretera Taoro
490 m
Calle de Suiza
Sortija Park
560 m
Restaurant
Cafeteria Puerto Palace
20 m
Restaurant
Tinguaro
550 m
Restaurant
Terraza Taoro
920 m
Restaurant
Harry's Gourmeteria
710 m
Restaurant
Cayaya restaurant
1.0 km
Restaurant
Tasca Mantuana
700 m
Restaurant
Jamon&Teca
910 m

Reviews of Hotel Puerto Palace

The essence·from guest reviews·past 2 years

We read 5,726 guest reviews so you don’t have to

One honest summary, pulled from every verified stay – no scrolling through hundreds of reviews.

Guests say: worth booking
rated 8+
4.4/ 5
197 reviews
8.6/ 10
5,395 reviews
4.0/ 5
74 reviews
8.7/ 10
60 reviews

FAQ about Hotel Puerto Palace

Which attractions can we visit during our stay at the superb 4-star Hotel Puerto Palace hotel?
During their stay at the superb 4-star Hotel Puerto Palace hotel guests can visit Castillo de San Felipe (1.3 km), Loro Park (1.9 km) as well as Jardin Aquatico (2 km) among others.
What popular attractions are closest to Hotel Puerto Palace hotel?
Guests of Hotel Puerto Palace hotel can visit Carretera Taoro (just 6 minutes' stroll from the accommodation), or Risco Belle Aquatic Gardens placed 6 minutes' walk away.
Can we park our car at the superb 4-star Hotel Puerto Palace hotel?
Yes, the superb 4-star Hotel Puerto Palace hotel provides parking spaces on site.
What are the recommended dining options during the stay at the hotel?
Guests of the hotel can dine just outside the property in a highly rated-9/10 according to reviews-restaurant Tinguaro offering Spanish cuisine.
Does this superb hotel serve breakfast?
Yes, guests can enjoy breakfast, served daily in the restaurant of this superb hotel.
What is the timeframe for check-in and check-out in the superb 4-star Hotel Puerto Palace hotel?
Guests of the superb 4-star Hotel Puerto Palace hotel can check in from 16:00 to 17:00 and check out from 12:00.
What payment methods are accepted in the superb 4-star Hotel Puerto Palace hotel?
Payment methods in the superb 4-star Hotel Puerto Palace hotel include:
  • сash
  • Mastercard
  • Visa
What room types does the hotel comprise?
The hotel provides such room types as Guest Room, Standard Room, and Standard Double Room.
Which facilities are included in the rooms at the superb 4-star Hotel Puerto Palace hotel?
Specific suites at the superb 4-star Hotel Puerto Palace hotel boast views of the pool and feature a flat-screen TV with satellite channels and Wi-Fi and a safe box for security reasons.
Does the superb 4-star Hotel Puerto Palace hotel staff speak foreign languages?
Yes, the staff of the superb 4-star Hotel Puerto Palace hotel can speak Portuguese, Spanish, German, and English.
Which facilities does the Hotel Puerto Palace hotel provide?
Top locations of the Hotel Puerto Palace hotel include a hairdressing salon and a convenience shop, whereas guests' safety will be ensured with a safe deposit box and a luggage locker.
Does the superb 4-star Hotel Puerto Palace hotel feature any spa facilities?
At a massage salon featured at the superb 4-star Hotel Puerto Palace hotel guests can receive such spa procedures as beauty therapy, pedicure, and manicure. Additionally, a solarium, a Jacuzzi, and sauna facilities are offered on-site.
Is swimming pool available at the hotel?
Yes, the hotel features a heated pool.
Check rooms and rates
Check-in
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Rooms and Guests2 Guests, 1 room